SightMill is an online customer experience platform that enables you to ask for real feedback, analyse your responses and make actionable changes to the way that you do business.
Ask
Create responsive surveys on your website, or send surveys by email, by SMS, using QR codes, embed links or use our API.
Analyze
Generate your business metric (your Net Promoter Score, CSAT or CES score) to understand your customers' experience.
Act
Act on customer feedback in real-time; connect across your business and improve every step of the customer journey.
SightMill includes ready-made templates for a range of popular survey types to suit your requirements.
SightMill provides automated analysis of your customer feedback to help you understand trends by product, by customer segment, by teams, or by themes and sentiment.
financial services, professional services, retail, education, technology, and government.
Successful organisations that listen to and act on customer feedback
SightMill works with your existing systems - with integrations to conntect 1000s of platforms including your CRM, helpdesk, or busines systems - together with powerful APIs that give you the option to create your own application.
Millions of successful, customer-focussed businesses rely on the Net Promoter Score (NPS) metric to track and understand the themes that allow the business to focus and improve the experience for their customers.
New to Net Promoter Score? Find out more.
Switching Net Promoter Score software? See how we make this easy.
Discuss your requirements
Schedule a call to discuss your needs and how to implement a customer feedback system
We'll help you get started
Our friendly team will help you get up and running in no time.
Join successful businesses using SightMill to ask, analyze and act on customer feedback
Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc.,
Fred Reichheld and Satmetrix Systems, Inc.